1. Scope of This Policy

This Privacy Policy applies to visitors, customers, and users of our website, including individuals who browse our Site, request travel information, submit enquiries, make bookings, or use our related services.

Our services may include domestic and international travel, holiday packages, visa assistance, educational consulting, and related customer support services.

2. Information We Collect

We may collect the following categories of information:

Information You Provide

• Name
• Email address
• Phone number
• Address
• Travel preferences
• Passport or visa details, where required
• Educational or consultation-related information

Information Collected Automatically

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visit
• Referral source

We may also collect information when you fill out forms, contact us, request a callback, subscribe to updates, or interact with our services.

3. How We Use Information

We may use the information we collect for the following purposes:

• To respond to enquiries and provide customer support
• To process bookings, applications, and service requests
• To send quotations, invoices, confirmations, and service updates
• To improve our website, services, and customer experience
• To send promotional, educational, or service-related communications
• To maintain internal records and business administration
• To comply with legal, tax, or regulatory obligations
• To detect fraud, misuse, or unauthorized activity

4. Cookies and Tracking

We use cookies and similar tracking technologies to improve website performance, understand user behavior, and enhance your browsing experience.

Cookies may help us remember your preferences, measure site traffic, and provide relevant content or advertising.

You can control or disable cookies through your browser settings. However, some parts of the Site may not function properly if cookies are disabled.

5. How We Share Information

We do not sell your personal information in the ordinary sense. However, we may share information in the following situations:

• With trusted service providers who help us operate our business
• With travel partners, hotels, airlines, visa agents, or institutions for service fulfilment
• With payment gateways or financial service providers to process transactions
• With marketing or technology vendors who help us maintain our Site
• When required by law, court order, or government authority
• To protect our rights, property, users, or business operations

Any third party receiving information from us is expected to use it only for the intended purpose and in accordance with applicable obligations.

6. Third-Party Services

Our Site may contain links or integrations with third-party websites, booking platforms, payment systems, travel providers, and social media platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend that you review their privacy policies before providing any information.

7. Data Security

We take reasonable technical and organizational measures to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.

These measures may include access controls, secure storage practices, password protection, and regular review of our systems and processes.

While we strive to protect your data, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including legal, accounting, business, or reporting requirements.

When information is no longer required, we will delete, anonymize, or securely archive it in accordance with our internal retention practices and applicable law.

9. Your Rights

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request restriction of processing in certain situations
• Object to certain uses of your information
• Request a copy of your data in portable form, where applicable
• Withdraw consent where processing is based on consent
• Lodge a complaint with a relevant authority, where applicable

To exercise any of these rights, please contact us using the details provided below.

10. Children’s Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us immediately so that we can take appropriate action.

11. International Transfers

Because our services may involve travel, education, and international partners, your information may be processed in countries other than your own.

By using our Site, you understand that your information may be transferred, stored, and processed where necessary to provide our services, subject to reasonable safeguards.

12. Links to Other Websites

Our Site may contain links to third-party websites. Once you leave our Site, we are not responsible for the privacy practices or content of those external websites.

We encourage you to review the privacy statements of any website you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

When we make changes, we will post the updated version on this page with a revised “Last Updated” date.

Your continued use of the Site after any update means you accept the revised Privacy Policy.

14. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us using mail: info@findholidays.in